Our Promise

We are a local, independent clinic with no ties to hearing aid manufacturers or large corporate groups. Our staff do not receive any sales commissions or rewards. We will provide you with truly independent advice and as much time as you need to be completely satisfied.

For you, this means:

Brand-independent advice.
We recommend the most suitable brand for you.

Free trial for 30 days
with no hidden fees.

You will always see the same clinician,
who knows you and your needs.

No appointment fees for follow up
or adjustments.

Home visits, free of charge.

First time with us?

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Screening Test

Reviews

Excellent
4.8
Based on 85 reviews
review us on
Fantastic service! Very professional, efficient and friendly!
Response from the owner: Hi Sonny, many thanks for your kind review! Orlando
Orlando is a true professional who takes the time to listen to your needs. After losing my audiologist of over 30 years to retirement, I spent several years searching without success. Then I discovered Orlando at Apex Hearing. Now, I am fully satisfied with my new hearing aids and the exceptional service he has provided. Thank you, Orlando.
Response from the owner: Hi Maurice, thank you! I couldn't read a better review! Big thanks to GN too, for their support and flexibility in helping us.
Extending our gratitude to Orlando for his patience and professionalism in caring for our father’s hearing difficulties. Thank you for supporting us throughout this journey and giving our father his confidence back. We highly recommend Alex Hearing for their dedication and caring ways!
Response from the owner: Hi Joanne, thank you for your review! Lida, Julian and Orlando
The service from Apex Hearing is second to none. The booking process is seamless and the consultation including fitting and set-up of new hearing aids and the Android application was thorough and professional. Have been a client of Apex for years and will be hopefully for a long time into the future.
Response from the owner: Hi Geoff, thank you for your review! Orlando
My wife first suggested I have my hearing checked. My doctor confirmed that a hearing check would be in order and suggested Apex hearing. Orlando carried out the test, explained the results thoroughly and in plain English. He recommended hearing aids and showed me 3 that would suit my circumstances best. At no point was there any pressure to adopt any one of the 3. The follow-up visits to see how things were going were friendly but professional and included some adjustments to take account of my comments. I'm very happy with the results and would recommend Orlando at Apex hearing to anyone contemplating hearing tests or investing in hearing aids.
Response from the owner: Hi Paul, thank you fro your detailed review!Orlando
I highly recommend Apex Hearing for your hearing assessment and hearing aid solutions.I chose them because they are independent and appointments can conveniently be made at a range of sites across Melbourne and Geelong. Orlando was very helpful. He listened to my needs and helped me find the best hearing aid for my requirements. I was able to trial a couple types. I enjoy using the app to adjust settings for different environments and my hearing has improved!Many thanks to Orlando and the team at Apex Hearing.
Response from the owner: Hi Marcia, thank you for your detailed review! Orlando
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